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Online Inquiry

Dear Customer, please leave a message below or call 400-0609-369. We will contact you promptly.

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Privacy Policy

1. General

This Privacy Policy (hereinafter "this Policy") applies to the collection, use, storage and protection of personal information by HEINXS Intelligent Technology (Shanghai) Co., Ltd. (hereinafter "we", "us", "our") through this website. We value your privacy and are committed to protecting your personal information in compliance with applicable laws and regulations.

2. Information We Collect

When you submit an inquiry through our Online Inquiry form, we may collect the following personal information:

(1) Name — to properly address you in our communications;
(2) Phone number — so our staff can contact you;
(3) Company — to better understand your needs and provide tailored service;
(4) Email address — to send relevant materials or reply to your inquiry.

We only collect information necessary to fulfill the purpose of our service.

3. Use of Information

We use your personal information solely for the following purposes:

(1) Responding to your online inquiries and messages;
(2) Providing product, technical or service information;
(3) Improving our service quality;
(4) Fulfilling legal and regulatory obligations.

4. Storage and Protection

We implement industry-standard security measures to protect your personal information, including but not limited to data encryption, access control, and security audits. Your personal information is stored on servers within China for the minimum period necessary to fulfill the service purpose, after which it will be anonymized or deleted.

5. Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share or disclose your personal information in the following circumstances:

(1) With your explicit consent;
(2) As required by laws, regulations, or judicial/administrative authorities;
(3) As necessary to protect the legitimate rights and interests of us, our users, or the public.

6. Your Rights

Under applicable privacy laws, you have the following rights:

(1) Access and obtain a copy of your personal information held by us;
(2) Request correction of inaccurate personal information;
(3) Request deletion of your personal information (unless otherwise provided by law);
(4) Withdraw your consent to our processing of personal information;
(5) Request an explanation of this Privacy Policy.

To exercise these rights, please contact us using the details below. We will respond within 15 working days.

7. Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at:

Tel: 400-0609-369
Email: sales@heinxs.com
Address: 6F, Bldg B, Block 2, No.55 Zidong Rd, Minhang, Shanghai

8. Policy Updates

We may revise this Policy from time to time in response to legal changes or business needs. Revised terms will be posted on this page and become effective immediately upon posting. We encourage you to periodically review this page for the latest information.